Features
We’ve been in e-commerce since 2010 and in software development even longer. So, when we started our BigCommerce stores, we also started creating tools to make managing them even easier. Now, we use those tools to help other people make the most of their stores!
Save Time and Increase Sales
Daily Backups
By default, we keep a seven-day rolling backup of your catalog. So, if you need something restored to the way it was up to seven days ago, we’ve got it.
- Backups are made daily, starting after the time you specify. Custom backup schedules are available by request
- Anything that can’t be restored (like Google Product Search Mappings and Configurable Fields), we can export and email to you
- Option Set Rules can’t be backed up, but we can work with you to convert these to product or SKU rules
Show Price Changes in Options
At last, you can stop hard coding things like "(changes price)" or "(Add $9.99)" to option values. Just enter basic option value text, set up your rules, and we’ll take care of the rest.
- Show customers how an option value changes the price
- Updates automatically when pricing rules change
- We can quickly remove any existing hard-coded text for you
Bulk Editing
Instead of spending time slogging through record after record or messing with finicky CSV files, let us take care of it for you in a snap.
- Custom tabular editing interfaces, task-oriented specialized tools, and sophisticated data management tools let us do things in a fraction of the normal time
- Tell us what you want to change
- Review the changes prior to scheduling publication to your store
Basic Data Entry
Sometimes, it’s just about banging keys. We are experts with the BigCommerce store interface and can get that stack of chores moved from "to-do" to "done!" in no time flat.
- Add more products or improve store copy
- Data entry by a small team deep in the heart of the state of the art: Austin, Texas
- When possible, changes remain hidden until approved
How do we do it?
We keep a deep copy of your catalog in our database on the Oracle Cloud and use a custom web application and data management tools to get the job done. Some examples:
- Corrected and standardized availability phrases ("ships in...") for 3000+ products in less than 30 minutes
- Set minimum order quantities based on a cost multiplier, only under certain circumstance, in less than 30 minutes
- Storewide, complex price changes, done in advance, reviewed, and published according to schedule
Review, Publish, and Undo
You can review changes before they are published to your store. Roll back publishes if you change your mind or if the changes were for something temporary, like a sale. No need to work strange hours to update your store or worry that you made a typo on a live page.
- See before and after versions of each field
- Make changes and corrections before publishing
- Schedule publishing or rolling back to happen ASAP or later
Reports and Data Exports
We can create customized reports and data exports tailored to your needs and send them to you on demand or on a schedule.
- Filter and sort with our advanced tools
- Save reports and exports for repeated use
- Gain low-level access to your data
Custom Tools
Specialized tools designed just for you and how your business works.
- Custom integrations with BigCommerce
- User interfaces tailored to your business with Oracle Application Express
- Hosted on the Oracle Cloud
Customer Service the Way You Want It
Never talk to a call routing system or have to say "operator!" in that voice that you hope will let the machine know you are annoyed.
- When we’re open (weekdays, 8:00 - 5:00 Central), actual humans answer the phone
- Prefer email? Send it! We usually respond in less than one working hour
- We are a small team, based in Austin, and always have our Texas-friendly on