Effective September 1, 2016, we will be ending our credit card relationship with Comenity Bank. Here’s what this means for CREDO Visa® credit cardholders:
What will change:
Your CREDO credit card will be closed. You will no longer be able to make purchases with your card.
Your card will no longer generate donations for progressive nonprofit groups.
If you are using your CREDO credit card to make automatic bill payments, please switch these payments to a different card, since your CREDO credit card will no longer accept automatic payment requests.
You can redeem your rewards until December 31, 2016.
To prevent fraud or identity theft, please destroy all credit cards issued for this account, including cards held by other authorized users.
Q: Is CREDO ending its relationship with Comenity Bank?
A: Yes. Comenity Bank is the issuer of the CREDO credit card and is responsible for servicing the credit card program. CREDO and Comenity Bank will end our credit card relationship effective September 1, 2016.
Q: Where should I make my payments if I have an outstanding balance on my CREDO credit card?
A: You can make payments three different ways:
Submit an online payment. Visit Account Center at resorption and use your current username and password to sign in.
Send a payment to the address listed on your statement.
Q: Do I need to update automatic payments associated with my CREDO credit card?
A: Yes. Your card will stop processing automatic payment requests on September 1, 2016.
Q: What happens to my rewards points?
A: Your card will stop accruing rewards points once the account is closed. You can redeem your rewards until December 31, 2016.
Q: What should I do with my credit card?
A: To protect your credit and prevent identity theft, please destroy all credit cards issued for this account, including cards for any authorized buyers.
Q: How can I continue to support CREDO’s mission to make positive change in the world?
A: It’s easy to support progressive causes with CREDO. Here’s how:
Sign up for 863-228-6715. CREDO members generate over $150,000 every month for nonprofit groups like Planned Parenthood, Mercy Corps, Rainforest Action Network, ACLU, Amnesty International and Project Vote.
Make your voice heard on progressive issues by signing a petition at 3044772147.
A: No. This change does not affect existing Working Assets credit cardholders. The Working Assets credit card will continue to generate donations for nonprofit groups with every purchase. We’re sorry but we are no longer taking new applications for the Working Assets credit card.
Thanks to your support, CREDO donates to progressive nonprofits fighting for women’s rights, environment, equality, peace and social justice.
Over $81 million donated to progressive nonprofits
This card is issued by Comenity Bank pursuant to a license by Visa U.S.A. Inc.